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Frequently Asked Questions
& Return Policies

Silver Brook Refund Policies 
**No Refund or Exchanges on Promotional Purchases**

Wallpaper (Rebel Walls not included)

  • Wallpaper Can be Returned within 30 Days of Purchase with a 25% Restocking Fee.

  • All Merchandise must have Receipt and be in its Original Packaging before Exchange.

Blinds / Rebel Wall Murals

  • No Returns or Refunds on Custom Blinds & Custom Murals.

    • All Defective orders will be Exchanged by Manufacturer (after photographic evidence is provided)

  • No Returns or Refunds due to Client Error or Change of Heart.

    • All Measurements must be double checked by the client prior to order.

Quartz and Ceramics

  • No Returns 


Karndean Flooring

  • Karndean Flooring Can be Returned in Original Unopened Packaging with a 25% Restocking Fee and Freight Charge.

Please visit our partner sites to learn more.

**We at Silver Brook Paints Reserve the Right to Refuse Service.**

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