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Frequently Asked Questions
& Return Policies
Silver Brook Refund Policies
**No Refund or Exchanges on Promotional Purchases**
Wallpaper (Rebel Walls not included)
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Wallpaper Can be Returned within 30 Days of Purchase with a 25% Restocking Fee.
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All Merchandise must have Receipt and be in its Original Packaging before Exchange.
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Blinds / Rebel Wall Murals
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No Returns or Refunds on Custom Blinds & Custom Murals.
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All Defective orders will be Exchanged by Manufacturer (after photographic evidence is provided)
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No Returns or Refunds due to Client Error or Change of Heart.
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All Measurements must be double checked by the client prior to order.
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Quartz and Ceramics
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No Returns
Karndean Flooring
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Karndean Flooring Can be Returned in Original Unopened Packaging with a 25% Restocking Fee and Freight Charge.
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Please visit our partner sites to learn more.
**We at Silver Brook Paints Reserve the Right to Refuse Service.**
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