
Refund Policy
Silver Brook Refund Policies
**No Refund or Exchanges on Promotional Purchases**
At Silver Brook Design Centre, we are committed to ensuring your satisfaction with your purchase. If you are not completely satisfied, please review our return policy below:
Returns and Refunds
• Timeframe: Returns are accepted within 30 days of the original purchase date for a full refund.
• Receipt Requirement: The original receipt is required to process all returns.
Exclusions:
• Tinted Paint: We cannot accept returns or exchanges on tinted paint, as it is customized to your specifications.
• Special Orders: Custom or special-order items are non-returnable.
Condition of Items
All returned items must be unused, in their original packaging, and in resalable condition. Items that do not meet these criteria may be refused.
Legal Clause
This return policy is subject to applicable local, provincial, and federal laws. Silver Brook Design Centre reserves the right to deny any return that does not comply with this policy. Silver Brook Design Centre reserves the right to modify their return policy at any given time without notice. By completing a purchase, you agree to the terms outlined in this policy.
If you have any questions or concerns about your return, please contact our team at info@silverbrookdesigncentre.ca.
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HST # 838798395RC0001